About Our Agency

Creswell Insurance Agency Inc. provides comprehensive insurance options.

Caring for our clients for over 110 years.

Home » About Our Agency

Your family, your business, and your possessions are all important to you, but you may not know how to best protect them. We have the experience to navigate the unique risks you face, serving as your insurance advisor.

110+ Years

in business

Creswell Insurance Agency Inc. is your trusted independent insurance agency. We’ve been proudly serving several thousand clients in Milan, TN, and surrounding areas ever since our founding in 1907. Our current owners, Terry and Debbie Carroll, purchased Creswell Insurance in 1987 and have been maintaining the standard of excellent customer service and superior protection ever since.

We provide a variety of personal insurance and business insurance solutions to meet your insurance needs. In addition, we also provide financial services like life insurance and annuities, as well as real estate services.

We know there are a lot of insurance providers to choose from, so what sets us apart? We have an experienced and knowledgeable team of agents who take the time to go above and beyond, getting to know your individual risks so they can find the right policy for your needs. By providing outstanding service and assistance to our customers, many of our clients have come to us via referrals.

Our insurance companies also recognize our reputation as more than just sellers of insurance. They have seen our dedication to our customers and our community, and it has distinguished our agency as a top performer with our clients and companies. We make it our priority to be there for you when you need us.

Our Mission Statement

At Creswell Insurance Agency Inc., we are dedicated to providing many of the top-rated insurance products and services available to our clients at a price that fits their budgets.

Why Go Independent?Meet Our Team
About Our Agency - Family Crosses a Small Creek in a Green Valley, Walking in a Line on Pebbles Over the Water

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As an independent agency, we are here to help you find the right coverage.

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The Advantage of an Independent Agency Working for You

What makes our independent agency different?

  • Personalized insurance solutions.
  • Friendly, knowledgeable service.
  • Building trusted relationships.
Find Out How

Get the power of choice when it comes to finding the right insurance for your situation. We offer a wide variety of policies and price points to choose from.


Rely on us to simplify the insurance process, from advising you on your risks and solutions, to advocating on your behalf to the insurance company.


Count on us to be there for you every step of the way with personable and professional service so you always have the right coverage for your insurance needs.

Proud Partnerships

Dave Ramsey Endorsed Local Provider - Logo 500

We are a Dave Ramsey Endorsed Local Provider

As a Dave Ramsey ELP, you can trust that you’re working with an agency that cares about you. We are held to the highest standards of customer service and dependability. It takes a wealth of experience in the industry and a commitment to our clients to become a Dave Ramsey ELP, and we have what it takes. Contact us today to learn how we can help you with your insurance.

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As an independent agency, we are here to help you find the right coverage.

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  • Go over your options with an agent.
  • Get the coverage you need.

Would you rather discuss this in person? Get in touch with an agent today!