As your local independent agency, we work with multiple insurance companies to get you the absolute best available coverage and rates. As licensed insurance advisors, we will mind your goals and guide you towards them every step of the way.

We understand that each individual, family, and business is unique, and that’s why we take the time to truly understand your specific circumstances and goals before making any assessments. Our goal is to provide you with the best possible solutions that are tailored to fit your life right now and the future you wish to grow into.
We understand that not everyone has the same level of risk or the same budget at all times, so we work to present you a range of coverage options that go from basic to more comprehensive. Our team of experts is dedicated to providing unbiased advice and educating you on the available choices, so you can make informed decisions and have peace of mind knowing that you have the right protection for your life.

With 110+ years in business, we understand what it takes to bring you quality coverage. We specialize in a variety of personal and business insurance solutions for your needs, as well as financial and real estate services. We also represent multiple insurance companies, and we master the wide variety of insurance solutions we offer. As licensed insurance advisors, we are ready to help you sustain major financial success.

Every one of our caring team members is trained to provide high standards of individualized, mindful service.

We can’t wait to learn how we can go the extra mile to exceed your expectations!

CONCIERGE

Find other local pros who value your business and are ready to provide high quality service. These contacts have been shared by community members who had positive experiences, and found them noteworthy.

Magazine

Each month, find curated info in Our Hometown mag, arranged to help you live well and thrive.

COMMUNITY

ON A MISSION!

At the Creswell Insurance Agency, we are dedicated to serving our community. It is because of the amazing individuals that surround us that we are able to continue our work to keep you protected. We believe in giving back and caring for the community that takes care of us. Sometimes that community stretches further than our backdoor. That is why Creswell Insurance Agency is joining hands with King of King Mission, Inc to aid them in their efforts to enrich the lives of those in need through their mission trips. King of Kings Missions’ goal is to raise money to build chapels in Mexico as well as lend helping hands to various communities and churches that need assistance around the United States. Over the years, KKMI has led numerous mission trips and provided much-needed aid in North and South America, all while spreading the word of God. KKMI missions are completely funded by donations and fundraisers, and they rely on the generosity of our community to help them continue to spread love and the good word. In other words, they need our help! Here is where you come in! If you would like to support us in our mission, simply recommend your friends, family, and co-workers to receive a no-obligation insurance quote from us. Why? Because we’ll happily donate $20 on your behalf for each and every person. All funds raised will go directly to King of King Mission, Inc to help fund their next mission. Together, can help these brave individuals continue to provide their services and selfless work around the world. So, how many names can you come up with? YOUR DONATION, OUR MONEY! CLICK HERE To Make a Donation Directly CLICK HERE

CUSTOMERS ARE SAYING...

Friendly local people that will work with you to get you what you need.
Ben Hearn
Ben Hearn
Creswell Insurance Agency is thorough, informative, relatable, knowledgeable, professional, and prompt. I highly recommend Terry Creswell for any and all of your insurance needs!
Tracye Davis
Tracye Davis
Terry is an awesome Agent very. Knowledgeable and fast!
Vernita Mateen (Beautifully Informed)
Vernita Mateen (Beautifully Informed)
Enjoyed working with Terry for my insurance needs.
Deb Kaiser
Deb Kaiser
Friendly and helpful!
Denise Roberts
Denise Roberts
Very attentive to my needs. Quickly provided the information I needed to make a decision. When contacted, gets back to you immediately.
Joe Anthamatten
Joe Anthamatten
Great group. I had an insurance claim on damage at my office building in Milan, and Terry handled it and got it paid quickly! 5 ⭐️
Nathan Nash
Nathan Nash
Terry is always prompt in answering or returning calls, is very personable, and knows what he’s talking about. I felt very taken care of right from the start!
Kimmie K.
Kimmie K.
Excellent Service and very reasonable rates for both auto and homeowners insurance. We would highly recommend to others. Andrea McGhee
Andrea McGhee
Andrea McGhee
I joined Dave Ramsey's Financial Peace University course in July 2021, and it was very insightful. My Husband and I also purchased our 1st home together and needed to focus on getting more affordable Home Owners insurance. I referred back to ramseysolutions.com website and located an ELP Homeowners insurance provider in the person of Mr. Terry Carroll. Shared our situation that we were overly insured and needed to reduce our coverages. He provided the BEST Quote for Home and Auto! We are Truly Blessed and highly recommend Crewell Agency to anyone needing the Right insurance coverage.May God Richly Bless You Mr. Carroll!Andrea McGhee
Ang Carnes
Ang Carnes
I have been doing business with Creswell Insurance Agency for over 25 years. I hate to say it, but in those 25 years it seems I have had more than my share of bad luck! From roofs, to wrecks, to vehicle break downs, I have been through them all.The great folks at Creswell have been there for me every time. A tornado passed over our subdivision about 20 years ago. I asked Terry to check on my roof. The next morning they were there to look at it, and I had a check in my hand immediately. About 10 years ago I was "T-Boned" at an intersection. My car was totaled. The next day I got a copy of the accident report to Terry and, the next day I picked up my check for the full price of the car.More recently, last Thanksgiving in Cullman Alabama, our car broke down on Saturday afternoon. In the next 3 months, I had 2 other cars break down. In all 3 situations I called the 1-800 number that goes with my auto policy and EVERY time the response was really great. Fast, convenient, and didn't cost me a dime.Can't say enough good things about my friends at Creswell.Jimmie V. Leach
jim leach
jim leach
Great service and very personable! I love the staff. I can call them with any questions or concerns and they are always available to help. I really recommend this company! I totally trust Terry Carroll and his expertise. I know he will always find the best insurance that fits our needs.
Lynn Davis
Lynn Davis
Creswell Agency has helped with insurance needs for our small business for years. Worker Compensation and General Liability primarily. They have always saved us money and been helpful with our questions in a timely manner.
Ginger Vanderheyden
Ginger Vanderheyden
Terry Carroll was very prompt in contacting me to assist in finding better insurance. He was very thorough and patient in answering each of my questions, and I was able to receive more coverage at a much better deal. I highly recommend Creswell Insurance Agency to others who are looking for a better deal and want to explore their options. Terry Carroll is knowledgable about the process, and clearly puts in the work to make sure that clients are well taken care of for the future.
Amy Wiens
Amy Wiens
I meant to email you a week or two ago, but I finally received my refund from my mortgage company for overpaying with my former home insurance provider ($991 over 6 months).Then, on top of that...my mortgage company has adjusted my monthly payments from $808 a month down to $637.Paid off my vehicle. Paid for a full year of your coverage on auto and my life is just changing almost daily.So thank you, thank you, thank you,Jay RobertsI never would have called if you weren't an ELP. That may not mean anything to others, but it does to me.
jay roberts
jay roberts
Being new in town, I was unsure what to expect. However, Terry walked me through every step and kept me well informed. He beat each of the other quotes that I received. I can see why Dave Ramsey endorses him as an ELP. Terry was helpful, attentive, friendly and listened to my needs.
Brandy H.
Brandy H.
Terry provided me with information almost immediately. He comparison shopped my policies and I was happy with the results.
Eva Marie Mitchell
Eva Marie Mitchell
Terry was very professional and helpful with his recommendations for our new insurance policies. The policies we selected were less expensive than the policies we had and, addtionally, increased our coverage significantly. We have passed Terry's name along to multiple friends and family members based on our experience. Thanks Terry!
Crenshaw Family Tree
Crenshaw Family Tree
Glad to speak with someone who could answer my questions about coverage without stating they would get back to me.
Buddy Crenshaw
Buddy Crenshaw
Good Insurance company
Tabitha Stevenson
Tabitha Stevenson
These folks will go out of their way to help you out.
Shawn Rochelle
Shawn Rochelle
Terry Carroll knows this business. He is a pro. He follows through and takes it to the end zone. Glad I found him through the Dave Ramsey referrall
Greg Rogers
Greg Rogers
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“How many people can say their insurance agent has called them after a hail storm went through, first to make sure you are ok, and second to make sure there was no damage? I can!”

- Mandy Latham Robertson

2038 W Van Hook St., Milan, TN 38358

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Your independent agents at Creswell are ready to find you the best coverage!

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