Erica Dolan

When I was 11, my family and I moved to Humboldt, TN, where we could be closer to family. I started working in the insurance industry in 2007 as a CSR. In 2008, I became a licensed insurance agent in Humboldt, TN, where I worked for six years. In 2015, I started working for Creswell Agency. I enjoy helping our customers find the best insurance for their needs. I enjoy helping others and being creative.

I love hanging out with my family, reading a good Christian mystery novel, and going to the beach. When I am not at work, I am hanging with family, watching Netflix, or taking a nap with my dog.

I work with a non-profit organization called Humboldt Area Rescue Squad/EMS as an Emergency Medical Responder and secretary. They provide medical assistance, vehicle extrication, and search and rescue to the citizens of Humboldt and its surrounding communities.

CUSTOMERS ARE SAYING...

Excellent

5.0

Buddy Crenshaw

Glad to speak with someone who could answer my questions about coverage without stating they would get back to me.

Response from the owner: Thank Mr. Crenshaw.

Art Rose

I had to get my grandson insurance on his car. It was so easy

Response from the owner: Thanks Art. Thanks for the opportunity to help your grandson with his auto insurance.

Jackie Crenshaw

After Damage from a windstorm last July, the adjuster was here and took care of everything. Everyone at the agency is very helpful and quick to take care of anything you need. We highly recommend Creswell Insurance Agency.

Sandra Houston

Great Insurance Agency. Timely process claims. Very Informative and Knowledgeable. Handle their customers with great care.

Response from the owner: Sandra, thanks for the opportunity to provide insurance for your home and auto. We appreciate you.

Joe Scott

We really appreciate the help on our last insurance claim.

Response from the owner: Joe, Thanks for the kind words.

Matthew Carrier

The staff at Creswell Insurance Agency are friendly and down to earth. It’s easy to talk with them, as they all treat me as if I’m a family member or close friend. They’re knowledgeable and care about helping me get the best coverage for the best price.

Response from the owner: Thank you Matthew. We appreciate the opportunity to provide the protection for you and your family.

James james

Always helpful

Response from the owner: Thanks James

Steven Long

Great service! Very knowledgeable!

Response from the owner: Thanks Steve! We appreciate the opportunity to provide your insurance needs.

Carrie FINCHER

Very helpful and polite!!! Great rates!

Response from the owner: Carrie we appreciate you. We know you have many options. Thanks for choosing Creswell Insurance

Michael Cowan

Friendly and helpful service. Takes time to get all the details on what you need. A blessing.

Response from the owner: Michael, thanks for allowing us to provide your home, auto, and umbrella insurance. We know you have many choices and appreciate you choosing Creswell Insusrance.

Bart Horton

Terry Carroll and his team are the best in the business. Fair, honest and responsive to each and every request or concern.

Response from the owner: Thanks Bart! We appreciate your confidence in us to provide your commercial Insurance.

Jack Johnson

Terry Carroll saved me almost $100 month on my car insurance including a rental insurance policy. Awesome experience!

Response from the owner: Jack, it was good to reconnect and we appreciate your providing your insurance business.

Leonard Palmer

Terry is excellent in what he does

Response from the owner: It's a pleasure to work with you on your home and auto insurance. We appreciate your business.

Curtis Summers

Terry is very professional and researches the best insurance plans for your needs.

Response from the owner: Curtis- Thank you, we appreciate the opportunity to provide your home and auto insurance.

Kim Smith

I love having a hometown agent! Thank you, Terry and staff!

Response from the owner: Thank you Kim for your confidence.

Brad Davis

Great company.

Response from the owner: Brad, appreciate the opportunity to provide your home, auto, and life insurance.

Denise Roberts

Friendly and helpful!

Response from the owner: Thanks Denise!

Eva Marie Mitchell

Terry provided me with information almost immediately. He comparison shopped my policies and I was happy with the results.

Response from the owner: Thanks Eva!

Mark Riddle

Terry and his team will take care of you like you're their only customer.

Response from the owner: Mark, thanks for the opportunity to provide your insurance.

JIM BEASLEY

always there for me

Response from the owner: Jim, it has been a pleasure to provide home, auto, and business insurance for you. You kept my vehicles going. Thanks!

Jules James

They take the time with you to get best coverage at price you need. Haven't had to file a claim but expect if I have to it will go well.

Response from the owner: Appreciate it!

Tammy Owens

Creswell Agency has handled our personal and business insurance for many years. They are quick to handle any issues that come up and always get us the best rates possible.

Response from the owner: Tammy, We've had a long run. Thanks for your confidence in Creswell Insurance.

Dawn Woodruff

WOW! We actually found an insurance company that has our back! Terry reviewed our policy's from another company and found that we did not have the correct coverage for our needs. As a result, we moved ALL of our insurance to Creswell Insurance. Terry is very easy to work with and is always available to answer questions and provides excellent customer service. We now have insurance coverage that better fits our needs and at a reasonable price! Thank you Dave Ramsey for helping us find the Crewell Insurance Agency in Milan, TN!

Response from the owner: Thanks Dawn!

Dale Ables

Great folks working at Creswell Insurane Agency. Terry has been super helpful and was always easy to get in contact with.

Response from the owner: Dale, Thanks for your continued business.

Matthew Anderson

Mr. Terry Carrol was very professional and his follow ups where very pleasant not pushy at all it was refreshing. Would and have referred him to others

Response from the owner: Matthew, Thanks for allowing us to provide your auto insurance.

Ben Hearn

Friendly local people that will work with you to get you what you need.

Response from the owner: Thanks Ben!

Tracye Davis

Creswell Insurance Agency is thorough, informative, relatable, knowledgeable, professional, and prompt. I highly recommend Terry Creswell for any and all of your insurance needs!

Response from the owner: Tracye-glad that we could help you!

Vernita Mateen (Beautifully Informed)

Terry is an awesome Agent very. Knowledgeable and fast!

Response from the owner: Thank for your input!

Deb Kaiser

Enjoyed working with Terry for my insurance needs.

Response from the owner: Thanks Deb!

Joe Anthamatten

Very attentive to my needs. Quickly provided the information I needed to make a decision. When contacted, gets back to you immediately.

Response from the owner: Thank you

Nathan Nash

Great group. I had an insurance claim on damage at my office building in Milan, and Terry handled it and got it paid quickly! 5 ⭐️

Response from the owner: Thanks Nathan for your continued business.

Kimmie K.

Terry is always prompt in answering or returning calls, is very personable, and knows what he’s talking about. I felt very taken care of right from the start!

Response from the owner: Thank you it was a pleasure working with you.

Andrea McGhee

Excellent Service and very reasonable rates for both auto and homeowners insurance. We would highly recommend to others. Andrea McGhee

Response from the owner: Thank you Andrea. It was a pleasure

“How many people can say their insurance agent has called them after a hail storm went through, first to make sure you are ok, and second to make sure there was no damage? I can!”

- Mandy Latham Robertson

(731) 686-8241

2038 W Van Hook St., Milan, TN 38358

GOT QUESTIONS? CONTACT US!

Your independent agents at Creswell are ready to find you the best coverage!

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